Medicare Health Insurance Counseling (HIICAP)


HIICAP provides you with confidential, unbiased information about Medicare and related health insurance issues through: 

  • Individual counseling sessions 
  • A trained counselor can assist you with your questions or issues. We recommend appointments for this service so we have the proper amount of time to assist you. Appointments are available via phone, Zoom and in-person.
  • Community presentations 
  • Newspaper and newsletter articles 
  • Collaboration with other area agencies and businesses

HIICAP can help you with:

  • Medicare Open Enrollment - October 15th - December 7th 
  • Medicare Advantage Open Enrollment, - January 1st - March 31st 
  • Medicare Part D prescription-drug coverage and assistance with pharmacy issues
  • EPIC (New York State's "Elderly Pharmaceutical Assistance Program") 
  • Medigap coverage - Medicare Supplement Plans 
  • Medicare private insurance (Medicare Advantage Plans) 
  • What costs does Medicare cover and not cover? 
  • Medicare coordination with other health insurance (employer, retiree, Medicaid, NYSHIP, and FEHB) 
  • Assistance with paperwork
  • Assistance with resolving health insurance problems

There is no charge for this service, however, your valued gift will assist in expanding HIICAP and its services within our county. All contributions are confidential and voluntary. You will NOT be denied the service is you are unable or choose not to contribute.

There is a HIICAP program in every county in New York State. If you live outside of Schuyler County, call the HIICAP toll free number at 1-800-701-0501 to be connected to your local HIICAP Counselor.